ABOUT US

vascular access team

Vascular Access and Infusion Services

When you choose Infusion Healthcare, you can be assured that you will get the best vascular access services and infusion related therapies in the Auckland region. Our vascular access team is highly experienced and qualified in the following:

  • Insertion of Peripherally Inserted Central Catheters (PICCs)
  • PICC line care
  • Midline insertion
  • Troubleshooting and unblocking of PICCs 
  • Accessing and deaccessing Ports
  • Peripheral Intravenous Catheters (PIVC’s)
  • Intravenous Infusions
  • NZRC CORE Advanced Certified 

A courtesy follow-up phone call will be made within 24/48 hours post PICC / Midline insertion.

Experienced Vascular Access and Infusion Nursing Team 

If you require services for intravenous infusions, insertion, removal or care of PICC lines and midlines in Auckland and surrounding region, get in touch. We look forward to working with you to help make patient care better – together!

The Infusion Healthcare  Team

iv infusion nurse

 Samantha Lynn (Cotton) 

 PG Cert (Health Sciences), BN, RN, VA-BC, NZRC CORE Advanced

Founder and director, Samantha has over 15 years’ experience in the healthcare industry as a Clinical Nurse Specialist, specialising in vascular access and PICC insertion. She has managed and coordinated a PICC service for a large tertiary hospital in Auckland and was a director for the first private PICC business in New Zealand. Her special interest in central venous access developed as a staff nurse working in Interventional Radiology nearly 20 years ago. Her background in radiology allowed her to develop the technical skills and ultrasound guided venous access techniques required for safe, trustworthy, vascular access, infusion therapy and community support for patients at home on IV infusions.

“As a recognised expert in this field, I have had the privilege to work with and train medical, nursing and anaesthetic colleagues in PICC Insertion and care.
I am extremely passionate about my role and believe that the Infusion Healthcare team are the best in PICC placement and care. You will not find anyone more experienced in PICC and midline placement and maintenance in Auckland than the Infusion Healthcare team. We are the PICC specialists.”

Samantha’s dedication to quality patient care, as well as her drive and vision, make her a vital member of the Infusion Healthcare team.

vascular access technician

Rebekah Watson: 

Dip Nursing, RN, NZRC CORE Advanced

Rebekah, a director for Infusion Healthcare is a New Zealand Registered Comprehensive Nurse with over 25 years’ experience working both in New Zealand and in the United Kingdom in the acute hospital setting.

Over the last 15 years she has worked as a CVAD (Central venous access devices) Nurse Specialist in the public healthcare sector in Auckland. 

Through working in this role, and managing a PICC service in a tertiary setting, she has become a PICC insertion expert. She has a passion for vascular access and infusion therapy, ensuring her patients receive the most appropriate care and device selection for their treatment.

“I constantly strive to deliver a professional service for all patients in my care and their families. I work closely to ensure they are well informed of the vascular access procedures and treatment every step of the way, allowing for and answering any questions they may have. This enables the patient to feel more at ease prior to their PICC placement. When the patient says at the end of their PICC insertion that it wasn’t as bad as they had expected, I feel I have done my job well.”

Rebekah’s expert knowledge, experience, and attention to detail makes her an invaluable asset to the Infusion Healthcare vascular access team.

vascular access technicians

Wendy Wu:

PG Cert (Nursing science), BN, RN, NZRC CORE Advanced

Wendy has over 10 years of experience in nursing, with 7 of those years working as a valued member of the Radiology team at Auckland City hospital. Her interest in central venous access devices (CVAD) grew while working in interventional radiology, where she had the chance to learn about vascular access devices and the delivery of excellent patient care. Wendy also speaks Mandarin fluently.

Wendy joined IH Nurse led tertiary PICC service in 2016, where she expanded her knowledge and skills for achieving best CVAD patient cares and outcomes.  Although relatively new to this field of expertise, Wendy has a great passion in achieving holistic vascular access cares for all of her patients. Wendy believes that Infusion Healthcare is the only all-in-one vascular access nursing care, delivery and maintenance team in Auckland, where patients requiring vascular access and infusions receive the best possible care. 

vascular access technicians

Michelle Semmens:

Dip BS, Dip Nursing, RN, NZRC CORE Advanced

Director and Business Development Manager Michelle Semmens has a comprehensive nursing background with experience in Oncology and Haematology coupled with time spent as a Practice nurse.
After completing her Diploma in Business Studies, majoring in
Communications Management, Michelle gained extensive BDM experience in
the Pharmaceutical and Medical Device sectors of NZ’s Healthcare
Industry. Most recently, as NZ Territory Manager for Bard Access
Systems, Michelle developed her expertise by working closely with
Nurse lead PICC, CVAD and Vascular Access teams throughout NZ.

“I’m passionate about the business of Healthcare together with the
provision of patient access to the very best solutions available.
Infusion Healthcare is a first for New Zealand. I’m thrilled to be part of a team, armed with expertise, a premium product, and a vision to provide excellence.”

Insurance Cover For Vascular Access and Infusion Procedures

Infusion Healthcare is an Affiliated Provider for the Southern Cross Health Society and a provider for selected NIB policies in New Zealand. If you are a Southern Cross member, and you require vascular access for cancer care, Infusion Healthcare will apply for insurance pre-approval and process the claim on your behalf.  If you have NIB insurance, you will need to clarify whether vascular access is covered in your policy.

For all other medical insurance providers, pre-approval may be required. 

Infusion Healthcare will bill the customer for the service, and payment is required by the 20th of the month following the invoice date. It is the responsibility of the policy holder to seek reimbursement from the insurer for the service provided by Infusion Healthcare.

For Infusion services it is recommended that you contact your Insurer prior to your infusion to ensure that you are covered for this procedure. You will be required to make payment at the time of your infusion.

 

Additional Vascular Access Services Coming Soon:

Real time education sessions for healthcare professionals: PICC/ Midline maintenance and care, troubleshooting techniques and practices
Infusion therapy and outpatient services
IV audits and certification for your healthcare facility